Refund Policy

1. General Policy

Refunds for tickets purchased through NextGig are subject to the terms set by the event organizer. Each event may have its own specific refund policy, which will be displayed on the event page.

2. Eligibility for Refunds

You may be eligible for a refund if:

• The event is cancelled
• The event is significantly changed (e.g., major change in date, time, or venue)
• The organizer has enabled refunds for the event

Refund requests must be made within the timeframe specified on the event listing.

3. Non-Refundable Situations

Refunds may not be available if:

• You can no longer attend the event for personal reasons
• The refund request is made after the allowed period
• The event is marked as non-refundable by the organizer

4. Event Cancellations

If an event is cancelled:

• You will be notified via email
• You may be eligible for a full refund of the ticket price
• Refund processing times may vary depending on the payment provider

5. Event Changes

If there are significant changes to an event:

• You will be informed of the changes
• You may request a refund if the changes materially affect your ability to attend

6. How to Request a Refund

To request a refund:

• Log into your NextGig account and navigate to your tickets
• Follow the refund request instructions, or
• Contact support on the platform

7. Processing Time

• Approved refunds are typically processed within 3 business days
• The time it takes for funds to appear in your account depends on your payment provider

8. Organizer Responsibility

Event organizers are responsible for setting and honoring their refund policies. NextGig facilitates the process but does not control individual event policies.

9. Fraud & Abuse

NextGig reserves the right to deny refund requests in cases of suspected fraud, abuse, or violation of our Terms of Service.

10. Contact Us

If you have any questions about this Refund Policy, please contact us at: