Grow Your Events with NextGig

1. Introduction

These Organizer Terms and Conditions ("Organizer Terms") govern your use of NextGig (the "Platform") as an event organizer ("Organizer," "you," or "your").

By creating, listing, or selling tickets for an event on the Platform, you agree to be legally bound by these Organizer Terms, as well as the Platform's general Terms & Conditions.

2. Role of the Platform

The Platform provides tools that allow Organizers to create, manage, and sell tickets for events.

You acknowledge and agree that:

• You are the merchant, seller, and organizer of record for your events.
• The Platform is not the event organizer, promoter, or host.
• The Platform acts solely as a technology and payment facilitation provider.

You are solely responsible for your events and all related obligations.

2.1 Pricing & Service Fee

We keep our pricing simple and transparent—so you know exactly what you're paying for. For our non-subscriber organizers

With NextGig, you get more than just ticketing—you get full support to help your event run smoothly from start to finish.

3. Account Registration & Verification

To use the Platform as an Organizer, you must:

• Provide accurate business and personal information.
• Complete identity verification (KYC), if required
• Maintain up-to-date payout and banking details.

We reserve the right to:

• Approve or reject Organizer accounts.
• Request additional verification documents.
• Suspend accounts that pose fraud or compliance risks.

4. Event Listings

You agree that all event listings:

• Are accurate and not misleading.
• Clearly describe the event, pricing, location, and timing
• Comply with all applicable laws and regulations.

You must not list:

• Fraudulent or non-existent events
• Events that violate public safety or legal requirements
• Prohibited or restricted activities

We may remove or suspend any event at our discretion.

5. Ticket Sales & Pricing

You are responsible for:

• Setting ticket prices
• Defining ticket types and availability
• Establishing refund policies

You agree that:

• All pricing must be transparent.
• Any restrictions (e.g., non-transferable tickets) must be clearly disclosed.

6. Fees and Payment Processing

6.1 Platform Fees

The Platform charges service fees for ticket sales, which may include:

• Per-ticket service fees
• Payment processing fees

Fees will be disclosed before publishing your event.

6.2 Payment Processors

Payments are processed through third-party providers, including Stripe and Paystack.

By using the Platform, you agree to:

• Be bound by the terms of these payment providers.
• Allow the Platform to collect payments on your behalf.

7. Collection of Funds (Escrow-Like Holding)

All ticket revenue is collected by the Platform and held in a custodial or escrow-like account until payout.

You acknowledge:

• Funds may be held until after the event date.
• The Platform may delay payouts for risk management, fraud prevention, or compliance purposes.
• The Platform may impose rolling reserves where necessary.

8. Payouts

8.1 Payout Schedule

Payouts will be made according to the Platform's payout policy, which may include:

• Post-event payouts (e.g., 1–3 days after event completion)
• Delayed payouts for new or high-risk Organizers
• Accelerated payouts for trusted Organizers

8.2 Adjustments

We may adjust payouts to account for:

• Refunds
• Chargebacks
• Fees or penalties

9. Refunds and Cancellations

9.1 Organizer Responsibility

You are responsible for your refund policy and must clearly communicate it to attendees.

9.2 Event Cancellation

If your event is canceled:

• You must notify attendees promptly.
• You authorize the Platform to issue refunds to attendees.

Refund amounts may be deducted from:

• Your pending payouts
• Future payouts
• Your linked payment method if necessary

10. Chargebacks and Payment Disputes

You agree that:

• You are financially responsible for all chargebacks related to your events.
• Chargeback amounts and associated fees will be deducted from your account.

You authorize the Platform to:

• Represent you in disputes.
• Submit evidence on your behalf.
• Recover disputed amounts from future payouts.

11. Taxes

You are solely responsible for:

• Determining all applicable taxes (e.g., GST/HST, VAT)
• Collecting and remitting taxes to the appropriate authorities
• Issuing any required tax invoices

The Platform is not responsible for your tax obligations.

12. Compliance with Laws

You agree to comply with all applicable laws, including:

• Consumer protection laws
• Ticket resale regulations
• Health and safety requirements
• Licensing and permit requirements

13. Prohibited Activities

You must not:

• Sell fraudulent or non-existent tickets.
• Engage in money laundering or illegal financial activity.
• Use bots or manipulation to inflate ticket sales.
• Violate intellectual property rights.

14. Fraud Prevention & Risk Management

The Platform may:

• Monitor transactions for suspicious activity
• Suspend or cancel events deemed high risk.
• Withhold funds during investigations.

We reserve the right to take necessary actions to protect users and the Platform.

15. Indemnification

You agree to indemnify and hold harmless NextGig from any claims, damages, or losses arising from:

• Your events
• Your breach of these Organizer Terms
• Your violation of laws or third-party rights

16. Limitation of Liability

To the fullest extent permitted by law:

The Platform is not liable for:

• Event outcomes or attendee satisfaction
• Financial losses due to refunds or chargebacks
• Indirect or consequential damages

17. Termination

We may suspend or terminate your Organizer account if:

• You violate these Terms.
• You engage in fraudulent or illegal activity.
• Your events pose risk to users or the Platform.

Upon termination:

• Pending payouts may be withheld to cover liabilities.

18. Governing Law

These Organizer Terms shall be governed by the laws of the Province of Ontario and the laws of Canada and Nigeria applicable therein.

19. Modifications

We may update these Organizer Terms at any time.

Continued use of the Platform constitutes acceptance of the updated Terms.

20. Contact Information

For questions regarding these Organizer Terms:

21. Entire Agreement

These Organizer Terms, together with the Platform's general Terms & Conditions, constitute the entire agreement between you and NextGig.